Data Deletion Policy

At Techsolace Studios, we respect your privacy and your right to control your personal information. This Data Deletion Policy explains how users can request deletion of personal data collected through our website, applications, products, and services, including integrations with the WhatsApp Business Platform. Our goal is to ensure that every user has a transparent and straightforward process for requesting the deletion of their information while allowing us to comply with applicable legal and regulatory obligations.

If you wish to have your personal data deleted from our systems, please send an email to:

• Email — [email protected]
• Subject — Delete My Data

Please include the following information:

• Full Name (if applicable)
• WhatsApp phone number associated with the service
• Name of the application or service used
• Any additional information that may help us identify your records

To protect your privacy and prevent unauthorized deletion requests, Techsolace Studios may request additional information to verify your identity before processing your request. Requests that cannot be verified may be declined for security reasons.

Once your identity has been verified, we aim to process deletion requests within 30 days.

Certain records may be retained where required by:

• Applicable laws
• Tax regulations
• Fraud prevention
• Security investigations
• Legal obligations

Only the minimum information required by law will be retained.

Upon successful verification, we may permanently delete:

• Personal profile information
• Contact information
• WhatsApp conversation history stored on our servers
• Customer support records
• Application account information
• Associated metadata
• Marketing preferences
• Analytics identifiers where applicable

Some services provided by Techsolace integrate with third-party platforms such as Meta (Facebook & WhatsApp), Google, payment gateways, or cloud infrastructure providers. Information processed directly by these providers is governed by their own privacy policies and data retention practices. Deletion requests concerning data stored exclusively by third parties may need to be submitted directly to those providers.

Please note that certain invoices, payment records, financial transactions, compliance logs, or legal documentation cannot always be deleted immediately because we are legally required to retain them for statutory and regulatory purposes.

For any questions regarding your privacy or to request deletion of your data, please contact:

• Techsolace Studios
• Email: [email protected]
• Website: https://techsolace.in

This Data Deletion Policy forms part of the Techsolace Studios Privacy Policy and should be read alongside our Privacy Policy and Terms & Conditions.