Privacy Policy

At Techsolace ("Company," "we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our services ("Services"). By accessing or using our Services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect different types of information to provide and improve our Services:

• Personal Information: This may include your name, email address, phone number, billing address, payment information, and other identifiable information you provide when you contact us, sign up for our services, or use our website.
• Usage Data: This includes information about how you access and use our Services, such as IP address, browser type, device information, operating system, and usage statistics. This helps us improve our website and Services.
• Cookies and Tracking Technologies: We may use cookies, web beacons, and other tracking technologies to gather data on how users interact with our Services. Cookies help us enhance your user experience, remember your preferences, and personalize content. You can control the use of cookies through your browser settings.

2. How We Use Your Information

We use the information we collect in the following ways:

• Provide and Improve Services: To offer our IT services, respond to inquiries, and improve the overall functionality of our website and services.
• Billing and Account Management: To process payments, manage subscriptions, and maintain accounts.
• Communication: To send you service updates, newsletters, promotional materials, and other information relevant to our services.
• Security: To monitor and improve the security of our website and Services, prevent fraud, and protect our users.
• Analytics: To analyze usage patterns and improve our Services, enhance the user experience, and optimize content and advertising.

3. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. If you request that we delete your personal information, we will do so unless we are required to retain it for legal or business purposes.

4. Sharing Your Information

We may share your personal information in the following situations:

• Service Providers: We may share your information with third-party service providers that assist with various aspects of our business, such as payment processing, hosting, email communication, and analytics. These third parties are obligated to use your data only as necessary to provide these services and must protect your data in accordance with this policy.
• Legal Compliance: We may disclose your personal information if required by law, such as to comply with a subpoena, legal process, or government request, or to protect the rights, property, or safety of our company, employees, or users.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. We will notify you of any such change in control and provide an opportunity to opt-out or request deletion of your data.

5. Security of Your Information

We take reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure. These measures include encryption, secure servers, firewalls, and regular security audits. However, no data transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your information.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: You can request to access the personal information we hold about you.
• Correction: You may request to update or correct any inaccurate or incomplete information.
• Deletion: You can request that we delete your personal information, subject to certain exceptions, such as when we need to retain the data for legal or business purposes.
• Opt-Out: You can opt-out of receiving promotional emails or newsletters from us by following the unsubscribe link in the email or contacting us directly.

If you wish to exercise any of your rights, please contact us at [email protected].

7. International Data Transfers

If you are located outside of India, please note that your personal information may be transferred to, stored, and processed in a country other than your own. By using our Services, you consent to the transfer of your personal information to countries that may not have the same data protection laws as your country of residence.

8. Children's Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information as soon as possible.

9. Links to Other Websites

Our website or Services may contain links to external websites or services that are not operated by us. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

10. Changes to This Privacy Policy

We may update or modify this Privacy Policy from time to time. Any changes will be posted on this page, and the "Last Updated" date will be revised accordingly. Please review this Privacy Policy periodically for any changes. Continued use of our Services after any updates to this policy constitutes your acceptance of the revised Privacy Policy.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Techsolace
Email: [email protected]
Phone: +91 7742648700
Website: www.techsolace.in